• Support the daily operations of the company by performing administrative and clerical tasks
• Create and maintain schedules and calendars, scheduling appointments and coordinating meetings
• Prepare and distribute reports and correspondence in a timely manner
• Maintain accurate records of inventory and supplies, and managing procurement of additional assets as needed
• Assist in onboarding and training new personnel, ensuring all relevant documentation is organized and accessible
• Validate and improve processes to enhance operational efficiency, consistency and reliability
• Collaborate with cross-functional teams to identify areas for improvement and implement solutions
• Provide exceptional customer service to resolve problems that emerge during business operations
• Perform other duties as assigned by management

The Operations Assistant/Specialist provides critical administrative and operational support to the business, empowering colleagues and elevating payers first experience to build customer loyalty or satisfaction.

• Minimum education requirement: Doctor Degree
• Experience level: Below 1 year
• Strong communication and interpersonal skills
• Ability to work in a team environment and collaborate with others
• Proficient in Microsoft Office Suite
• Excellent organizational and time management skills
• Ability to multi-task and prioritize tasks effectively
• Flexible and adaptable to changing priorities and requirements
• Strong problem-solving skills
• Ability to work independently with minimal supervision
• Experience with data analysis and reporting
• Experience with project management and coordination
• Knowledge of operations management and principles