Be Part of the Future of Automotive Innovation with Inchcape Digital.

About The Company

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

The Digital Delivery Centers accelerate Inchcape’s digital journey by positively impacting the business and its customers through innovative and essential technological solutions.

Through our top talents, we support the mobility of millions of people globally through the power of digital technology.

Purpose of Role:

Our organization facilitates corporate business growth by providing professional services, and in order to preserve client satisfaction, we require the resources listed below. Maintain high-quality internal customer service in accordance with the company's values and objectives. Enabling connectivity with an increasingly competitive and challenging changing world requires the support of trained personnel with knowledge of vulnerabilities that affect organizations. Inchcape need someone who can not only detect problems, but also resolve them before hackers exploit them.

Service Management

As part of the Service Management team, you will play a vital role in delivering top-quality service and driving operational excellence through Service Transformation, Service Transition, Service Desk, User Experience/Center of Excellence, and Digital Workplace services to Inchcape's clients. With a focus on user experience, knowledge management, and continuous service improvement, together we’ll strive for first-contact resolution and maintain consistency through our tools and processes.

Job Role and Responsibilities:

• Project management of technology integration and deployment projects.
• Patching and operating system policies are installed and updated on endpoints.
• Manage patching console like Windows System Center and others.
• Supervise all aspects related to vulnerability management
• Supervise all operational aspects as well as continuous adjustments.
• Accounting for problem detection, resolution, and client delivery.
• Identify, evaluate, prioritize and apply corrective actions for endpoint vulnerabilities.
• Establish an intermediate communication point between IT and the Cybersecurity and business areas to ensure the implementation of vulnerability remediation strategies in the shortest possible time and with the greatest effectiveness.
• Propose improvements in internal processes to implement innovation.

Skills and Experience Required:

• Knowledge of update deployment operation with unified device management systems
• Ensures compliance with standards and policies
• ITIL certification and experience in cross-audits
• Solid knowledge in computers.
• Hardware and Software - Level 3
• Knowledge of NIST, ITGC, ITSM, *Scripting ++

What We Offer:

• A safe and inclusive work environment that values diversity.
• Exciting and industry-leading projects that provide opportunities for career advancement.
• Access to leading learning platforms.
• Specific learning pathways for all roles and platforms including technical and leadership trainings and certifications.
• Career support and continuous development with access to senior leadership.
• Flexible work-from-home or Hybrid work arrangements.
• HMO with Free dependent/s.
• Life insurance.
• Remote work bonus to recognize your dedication and contributions.
• Enjoy a day off on your birthday.
• Work equipment needed to perform your job

If you have the skills and passion to excel in this role, desire to join a thriving global team, and accelerate your career in the digital space, then you are the candidate we are looking for!

Please refer to job description.