Company Profile: It is an Information Technology-enabled business process outsourcing company that provides a variety of services to different international companies.

BENEFITS:

• Meal Allowance

• HMO with one free dependent

• Government Mandated Benefits

• 13th Month Pay

• Sick Leaves and Vacation Leaves

• Laptop will be provided if applicant is Philippine-based

* Open for applicants located in Abroad

* Remote work from home job

* Can start as soon as possible

Responsibilities:

• Responsible to design and customize the chatbot service of the company

• Test the virtual agent daily and aim to provide better resolution to customers inquiries

• Responsible to research and implement proper responses and automate to provide first contact to the customers

• Help to identify the possible causes and provide immediate solution during the incident

• Contribute to significant ideas to make the application be better an easy to use

• Korean national proficient in English

• Bachelor degree in Information Technology or any related courses

• With 1 year experience as a AI Designer, UXI designer

• With 1- 3 years experience as a Customer Service

• Experience with Cloud platforms such as Google cloud platform or AWS is a plus

• Familiarity in Dialog flow CX is a plus

• Willing to work in Armenia or Angola

• Can start as soon as possible

Recruitment Process: (Done through Google Meet)

• Screening

• Initial Interview

• Technical Interview

• Final Interview

• Job Offer