Job Requirements for Operations Manager/Supervisor:Educational Qualifications:- Master's degree or higher in Business Administration, Management, or related field.Experience Level:- 5-10 years of experience in operational management or supervisory roles.Skills and Competencies:- Demonstrable skills in supervisory practices and paid conversion strategies.- Proficient in user operations and have a strong ability to manage game activity operations.- Leadership and management skills are a must, with a talent for nurturing and guiding teams.- Knowledge of financial management software, such as Sage Intacct, is highly desirable.- Experience with launch conversion processes and the ability to analyze and present data via graphs.- Proficiency in Adobe Suite for various operational documentation and creative tasks.- Strong problem-solving and analytical skills to tackle day-to-day challenges.Responsibilities and Duties:- Oversee daily operations, ensuring productivity and efficiency while managing costs.- Develop and implement operational policies and strategies.- Coordinate with different departments to ensure smooth operations.- Analyze performance data to drive process improvements.- Ensure team adherence to legal and company policies.Working Conditions:- The role requires working in an office environment, sometimes under pressure with tight deadlines.Qualities and Traits:- Strong leadership qualities, including decisiveness, integrity, and reliability.- Exceptional communication and interpersonal skills.- Adaptability and the ability to manage change effectively.- A keen eye for detail and commitment to quality work.