Main Responsibilities:

• Serve as the primary contact for global employee-related inquiries and manage the general inbox.
• Handle the full onboarding process, from offers and contracts to the employee's first day.
• Provide support and guidance to employees based on the people services catalog.
• Complete regional tasks as required.
• Manage global security screenings for new hires and renewals.
• Process HR tasks in Workday, including job changes, terminations, benefits, and promotions.
• Oversee offboarding, including updating systems and liaising with IT for equipment returns.
• Handle written communications for employment changes, such as job, benefits, and compensation updates.
• Advise on leave requests (annual, sickness, statutory, etc.).
• Administer staff benefits like pension and private health insurance.
• Support payroll handovers by updating trackers and checking calculations.
• Ensure new hire information is compliant and follow up on missing documentation.
• Offer guidance on HR matters like disciplinary actions and absence management or escalate when needed.
• Assist with annual HR processes like performance reviews, salary updates, and employee surveys.
• Continuously improve service delivery to employees.

Preferred Skills and Experience:

• Experience in HR Shared Services or Operations, with some payroll exposure.
• Experience supporting a global HR team.
• Ability to work independently and manage time effectively.
• Strong attention to detail and excellent organizational skills.
• Good interpersonal and communication skills.
• Proficiency in MS Office, especially Word and Excel.
• Adhere to internal security and policy procedures.

Please refer to job description.