Client Details: This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.

Position: German Technical Support Associate

Industry: BPO/IT Company

Location: Taguig, Mandaluyong and Quezon City

Salary: Negotiable

Schedule: Shifting

Work Setup: Onsite

BENEFITS:

• 13th month pay

• VISA Processing

• HMO

• Vacation leave

• Sick leave

• Allowances

Responsibilities:

• Identifying hardware and software solutions

• Troubleshooting technical issues

• Resolving network issues

• Installing and configuring hardware and software

• Providing timely and accurate customer feedback

• Testing and evaluating new technologies

• Providing support in the form of procedural documentation

Recruitment Process:

• Resume screening

• HR interview

• Online Assessment

• Project Manager’s Interview

• Final Interview

• Job Offer

• Preferably Bachelor Degree holder of any course

• Fluent in both German and English

• At least 1 year experience in Customer Service or Technical Support

• Amenable to work in shifting schedule

• Willing to work in any of the following: Taguig, Mandaluyong and Quezon City