Senior Workforce Manager - NCR

Foundever

قابل للتفاوض
في الموقع - باسيج1-3 سنوات خبرةالتعليم غير مطلوبدوام كامل
مشاركة

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Job Description:



  • Core skills/competencies include leading/managing Multi sites control & leadership, Performance Management, Process Management, Data Analysis, Problem solving, Effective Communication, Business Acumen, and Technical Aptitude
  • Maintain ownership over multi site environment, as a member of the WFM leadership team; spanning process definition and improvement, Optimization & other operational initiatives
  • Developing and presenting financial outcomes of strategic initiatives
  • Financial Management involving coordinating with top management for designing & implementing systems & procedures to facilitate internal financial control towards the accomplishment of organizational goals
  • Formulating Operating & Capital Budgets and conducting variance to achieve Business result with Leadership
  • Driving and initiating action against unfavorable variance to achieve Business result with Leadership
  • Implement plans for key initiatives to achieve defined goals and objectives
  • Responsible for key performance indicators reporting on organizational performance and operating efficiency
  • Developing, mentoring, and empowering team members to ensure maximum performance
  • Engaging in support of difficult accounts or management escalations
  • Working cross-functionally to drive visibility and collaborative improvements for each area of opportunity



Qualifications and Skills



  • Experienced WFM professional with at least 2years experience as a Senior Manager, supporting Multiple Sites and large teams/accounts
  • Felicity with Forecasting Tools
  • Control Charts – specially MR
  • Skilled in use of Advanced Excel Tools
  • Skilled in use Verint, IEX, CMS, Avaya Aura
  • Must understand the complexities of scheduling in Multi-skill and multi-site environment

المتطلبات

Please refer to job description.

التوظيف
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Boss

HR ManagerFoundever

موقع العمل

One Julio Vargas Bldg. Eton Ortigas Home Depot Complex 1 Julio Vargas Ave. Brgy Ugong Pasig City

نشر بتاريخ 28 March 2025

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