System Support Analyst

BDO Unibank

قابل للتفاوض
في الموقع - ماكاتي3-5 سنوات خبرةبكالوريوسدوام كامل
مشاركة

وصف الوظيفة

Job Summary:


  • Provides level 1 support for system production issues involving Credit Card, Debit Card and loan applications, assist in batch run monitoring and provide 24/7 on-call support
  • Focus on implementing parameter changes and completion of data processing, batch upload and security access matrix definition for various Consumer Banking Group applications
  • Focus on coordination with IT to ensure timely set-up/fulfillment of SFTP, VPN and other infrastructure related activities and projects requested by merchant, collection agencies, outsource providers and brands


Duties & Responsibilities:


  • Works with Product Support Head in providing resolution for production issues within agreed service level agreement
  • Ensures clarity, update and review on requested parameter/user/batch maintenance/upload
  • Handles administration of security access matrix for all Consumer Banking Group system applications
  • Conducts UAT for infrastructure related requests and projects
  • Updates Production Support Heads on various tasks assigned


Qualifications:


  • Graduate of Bachelor's degree in Engineering, Computer Science, Information Technology or relevant course
  • At least 4 years of experience in systems implementation projects and application system support preferably on consumer loans, debit and credit card or digital banking
  • Background in system support for loans and card payment applications
  • Must be willing to be assigned and work on-site in Ortigas

المتطلبات

Please refer to job description.

لينكس
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Boss

HR ManagerBDO Unibank

نشط خلال سبعة أيام

موقع العمل

7899 Makati Ave, Makati, National Capital Region, PH

نشر بتاريخ 12 March 2025

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